LT
Lameez T

1 reviews | Active since Mar 2014

11 Mar 2018, 10:57

No allocated number for over 24hrs

I have a SIM card that has been for RICA and activated by dialing 100 for over 24hrs now and it still has not been allocated with a phone number. Why is our time being wasted with the so called “ SA’s Best Network “ of you can’t even send a phone number to a sim card once’s it’s been registered... how much longer should a person wait or should I just switch networks one time while I’m waiting

0
Replies (2)
Vodacom
Vodacom's reply11 Mar 2018, 11:39
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply12 Mar 2018, 16:44
Official

Good Day

Kindly note that your enquiry has now been completed.

Regards

Dominic