1 reviews | Active since May 2016
No Airtime or Data this month
<p>On the 1st of December I discovered that I could not make any calls or even acces my bank. Thinking that the best service provider in Africa could not make a mistake I started looking for the problem on my side.</p> <p>Deleting unnessesary apps and othe files.</p> <p>On Friday I went to Vodacom Westgate and was furious to find that Vodacom did have a PROBLEM with "Thousands of customers not receiving their airtime and data allocations"</p> <p>So in the meantime I have lost my fone as it fell and the screen cracked and I lost hours by standing in cues and traveling up and down</p> <p>When will someone come back to me to tell me when they will sort their mess out. Stinks of incompetency!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
