1 reviews | Active since May 2009
No Airtime or Data for 2 days
<p>I have no data or airtime and Vodacom is not reachable.</p> <p> </p> <p>I can't make any calls or check mails or send message because Vodacom does not know how to give me what I am paying for.</p> <p> </p> <p>Last month I upgraded my contract and since then it has been down hill.</p> <p> </p> <p>My caller line identity was removed and it took almost a week for Vodacom to resolve the issue. If this continues to be the level of service provided by Vodacom, I want to move to another service provider.</p> <p> </p> <p>Vodacom, please tell me what I should do to be able to use my phone again??</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
