No airtime on Contracts

Item: Vodacom
Rating: 1
Author: Sammyfish S

I see now on 3 or more of my contracts I am not getting any monthly airtime. Why? But my debit amount is still the same. Pls clarify

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Replies (1)

Vodacom's replyOfficial

07 Dec 2023, 08:00

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply07 Dec 2023, 08:00

Official