NO AIRTIME ALLOCATED AFTER PAYMENT FOR AIRTIME

Dear Sirs

I bought unlimited airtime this morning at 09h36 for 30 days expiring on 2025-07-24 at 23:59:59.

I still had airtime left, can't remember the amount it was about R126 or something.

However when making a call at 13h24 today my call was cut and all my airtime was used up instead of the unlimited airtime, which seems not to have been activated.

You are hereby immediately requested to restore the balance of my airtime and take the call amount from the minutes of the 30 days I used instead of from my airtime. This is absolutely unacceptable and shocking service from yourselves!!!

I await your urgent reply.

Yours faithfully

Aletta Botha Cell ***