1 reviews | Active since May 2009
No Airtime after re-activating my line
<p>Yesterday I discovered that my debit order has been removed by Vodacom without my consent, so I have been without airtime for the past 3 days. After 30 min on the phone with Vodacom, I am still not able to phone. </p> <p> </p> <p>Customer service is not reachable and the accounts department is not able to tell me why my airtime has not been assigned to me.</p> <p> </p> <p>Vodacom, please contact me asap to reolve this issue?? Because I can't get a hold of you.</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
