1 reviews | Active since May 2017

03 May 2017, 14:51

No Airtime

<p>I have not been receiving airtime on one of my contracts for quite some time now - went to the Vodashop in Cape Gate - Cape Town on Monday - got the following ref ********** ********** 7 and was promised that someone will call me back within 24hours. Have still not heard anything.</p>

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Replies (1)
Vodacom
Vodacom's reply03 May 2017, 15:39
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,