AGdC
Angela Gandra de Castro
1 reviews | Active since Dec 2013
04 Feb 2026, 14:50
NO AIRTIME!!
Vodacom has NO problem taking a debit order but does not give me the airtime I pay for every month. I'm on a Redflexi 230 plan, and the 1st of every month I get my airtime. It's the 4th of Feb and I STILL DO NOT HAVE MY AIRTIME. 2 calls have been made, and then THEY ARE ALL full of excuses. GIVE ME WHAT I PAY FOR!!!
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Vodacom's replyOfficial
05 Feb 2026, 07:02Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Feb 2026, 07:02
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team