MC
Marius C
1 reviews | Active since Nov 2021
15 Apr 2024, 12:34
No agent phoned, even though it was said that there will be one.
Good day
Since my review off last month no agent has phoned me, as I know you guys will not as you are not interested in resolving the issue, it is fine, as soon as I can cancel my contract, I shall move to a different service provider, hopefully they shall assist me
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Vodacom's replyOfficial
15 Apr 2024, 14:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply15 Apr 2024, 14:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team