1 reviews | Active since Jul 2011
NO AFTER SERVICE FROM BUSINESS DEPARTMENT
I OWN A COMPANY CALLED EXECUFRUIT MARKET AGENTS. WE ORDERED A ZTE ROUTER FROM VODACOM BUSINESS DIRECT. THE SIM CARD WAS NOT ACTIVATED AFTER DELIVERY. IT WAS DELIVERED ON 22 FEB 2018. SINCE THEN I PHONED 5 TIMES TO ACTIVATE THE SIMCARD. NO ONE I SPOKE TO SEEMED TO HAVE DONE ANYTHING ABOUT IT. WE ARE LOSING CLIENTS ON A DAILY BASIS.. THIS WAS A VERY BAD IDEA. THEY ARE VERY KEEN TO SELL IT BUT THERE IS NO AFTER SERVICE AVAILABLE.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer
We apologise for the delay in this regard. This will be addressed and the necessary improvements will be implemented.
As per the feedback received, the nr has been activated.
Regards
Roderique Lategan
Dear Customer
We apologise for the delay in this regard. This will be addressed and the necessary improvements will be implemented.
As per the feedback received, the nr has been activated.
Regards
Roderique Lategan