RV
RENETTE V

1 reviews | Active since May 2014

19 Dec 2018, 15:23

NO AFTER SALES SERVICE FROM VODACOM

I FEEL LIKE CRYING. IM SO UNHAPPY WITH VODACOM. THEY KEEP TELLING ME A REPRESENTATIVE WILL GET BACK TO ME. NEXT WEEK I HAVE TO PAY MY INSTALMENT AND I STILL HAVENT RECEIVED MY TV SETS. VODACOM IS TRANSFERRING ME FROM ONE DEPARTMENT TO ANOTHER, NEW SALES, ONLINE SALES. AFTER SALES, COSTUMER CARE, ACCOUNTS DEPARTMENT. AND EVERYTIME NO ONE CAN GIVE ME AN ANSWER. THE ONLY REPLY EVEN FROM HELLOPETER IS: A REPRESENTATIVE WITH CONTACT YOU!!!! PLEASE ALL I ASK IS FOR SOMEONE TO HELP ME

0
Replies (1)
Vodacom
Vodacom's reply19 Dec 2018, 16:07
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team