1 reviews | Active since Jul 2016
No after sales service
<p>I ordered 2 WiFi data lines in September and to date I am not able to activate those lines. After hours of waiting to speak to anyone and then being promised that it would be usable in 3 days...still no data. I've given up trying to get them to call me back and even now being able to speak to anyone. No service. Now I have 2 routers and no line. Maybe I should try MTN or Cell C</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Raysha,
Your query has been resolved.
Regards,
Cassandra
Dear Raysha,
Your query has been resolved.
Regards,
Cassandra