1 reviews | Active since Sept 2017
No after sales service
Took out a contract for S8. Bought glass protector . Next day took it back as protector cracked. No fall nothing. To me it's s flaw. They were not interested. A day later. Both the cost I'm annoyed about but the principle. After taking out a contract with such a top of the range phone . They quibble about a measly screen protector. Obviously they do not believe in customer retention.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Hi Merv
As discussed, feedback has been provided.
Have a pleasant weekend!
Regards,
RJ
Hi Merv
As discussed, feedback has been provided.
Have a pleasant weekend!
Regards,
RJ