RV
RENETTE V
1 reviews | Active since May 2014
24 Dec 2018, 09:30
NO AFTER SALES HELP FROM VODACOM
I took out two contracts with Vodacom on the 23rd od November. i received my two simcards and vouchers for my two tvs on 23 Nov. been phoning everyday for someone to help me to get my tvs because the voucher codes on the vouchers is wrong. The reply from Vodacom so many times is a representative will contact me. its beem 11 days still no phone call or any contact from Vodacom. even the reviews on Hello Peter send me a automated reply from Vodacom. CAN SOMEONE PLEASE HELP ME!!!!
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Vodacom's replyOfficial
24 Dec 2018, 10:18 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Dec 2018, 10:18
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
RV
RENETTE V's updateReviewer Update
24 Dec 2018, 11:07AGAIN SAME RESPONCE FROM VODACOM. THINK THAT IS A AUTOMATED RESPONSE BECAUSE NO ONE GETS BACK TO YOU. BEEN WAITING 11 DAYS NOW!!!!
RV
RENETTE V's update24 Dec 2018, 11:07
Reviewer Update
AGAIN SAME RESPONCE FROM VODACOM. THINK THAT IS A AUTOMATED RESPONSE BECAUSE NO ONE GETS BACK TO YOU. BEEN WAITING 11 DAYS NOW!!!!