MA
Melinda A
1 reviews | Active since Jul 2019
16 Jul 2019, 10:27
No after sale service for a loyal Client. In urgent need of Service.
Dear Vodacom
My contract ended more than a year ago and it's still reflecting on ITC as an open contract. This is now affecting my disposable income and credibility. I tried your service lines (*** & 082111) a couple of times and even stores, but no one can help me close the account.
If there is any service department still left please do assist!!!
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
16 Jul 2019, 11:39Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply16 Jul 2019, 11:39
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team