CB
Christo B
1 reviews | Active since Sept 2009
09 Jan 2019, 13:43
No admin s****s
I never receive any Vodacom Invoices or Statement. Now I have to rely on their app to get amounts. There amount clearly states R454.72 was payable. I have paid R455.00. It also reflects as payment received. Yet, my lines are still locked. Now they want more money???What for????Ive paid what their app says. I dont get any responses to messages to them.
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
09 Jan 2019, 13:47 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply09 Jan 2019, 13:47
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
09 Jan 2019, 15:09 Good day
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
We tried calling however was unable to get hold of you. For any account unlocking request, kindly contact our subscriber collections (Account Department) Team on ***.
We apologize for the inconvenience.
Vodacom Consumer Website Team.
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
We tried calling however was unable to get hold of you. For any account unlocking request, kindly contact our subscriber collections (Account Department) Team on ***.
We apologize for the inconvenience.
Vodacom Consumer Website Team.
Best regards,
Vodacom's reply09 Jan 2019, 15:09
Official
Good day
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
We tried calling however was unable to get hold of you. For any account unlocking request, kindly contact our subscriber collections (Account Department) Team on ***.
We apologize for the inconvenience.
Vodacom Consumer Website Team.
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
We tried calling however was unable to get hold of you. For any account unlocking request, kindly contact our subscriber collections (Account Department) Team on ***.
We apologize for the inconvenience.
Vodacom Consumer Website Team.
Best regards,
