FR
Frans R
1 reviews | Active since Jul 2011
19 Apr 2022, 11:04
No Address update No Delivery
Vodacom upgrade not dispatched from RAM a new delivery address was given to Vodacom but not given to RAM for the item to be released and dispatched am i sup[posed to pay for something i didn't receive AS Per answer from RAM, The Delivery address was changed to Budget Wise 28 Kruger Ave Vereeniging they can't dispatch the upgrade untill the address has been sent to them Was the address even changed ? Good morning Frans. Thank you for contacting us via email. Kindly note change of address must be escalated to and approved by the sender. We are currently awaiting feedback from the sender before we can update the details and dispatch the parcel for delivery
Helpful (0)
Replies (3)0
Replies (3)FR
Frans R's updateReviewer Update
19 Apr 2022, 11:32 Good morning Frans.
We do apologize for the delayed delivery of your parcel and the inconvenience caused thereof.
Please note that your change of address request has been noted and will be updated pending approval from sender. We are currently awaiting feedback from the sender of your consignment.
Kind regards
We do apologize for the delayed delivery of your parcel and the inconvenience caused thereof.
Please note that your change of address request has been noted and will be updated pending approval from sender. We are currently awaiting feedback from the sender of your consignment.
Kind regards
FR
Frans R's update19 Apr 2022, 11:32
Reviewer Update
Good morning Frans.
We do apologize for the delayed delivery of your parcel and the inconvenience caused thereof.
Please note that your change of address request has been noted and will be updated pending approval from sender. We are currently awaiting feedback from the sender of your consignment.
Kind regards
We do apologize for the delayed delivery of your parcel and the inconvenience caused thereof.
Please note that your change of address request has been noted and will be updated pending approval from sender. We are currently awaiting feedback from the sender of your consignment.
Kind regards
FR
Frans R's updateReviewer Update
19 Apr 2022, 11:32Please note above
FR
Frans R's update19 Apr 2022, 11:32
Reviewer Update
Please note above
Vodacom's replyOfficial
19 Apr 2022, 13:41 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Apr 2022, 13:41
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team