No activations over weekends

I received a new cell phone and SIM on Friday afternoon and phoned the after sales call centre on *** at 3:28 PM. I was asked the required questions to activate my new phone, told that it would take 5 hours to activate and to leave the phone switched off, and so on. Saturday morning arrives and my new phone is still not working. So I phone the call centre again at 9:55 AM on Saturday morning. I'm told that there was a failure with the activation and they would need to manually activate. Monitor the phone all Saturday, still nothing, so eventually on Sunday morning I call again at 10:07 AM - again, I'm told the same story about failed activations and how it would be activated within 5 hours. After all the rigmarole, here I sit on Monday morning with my phone still not activated. So I decide to poke around a bit and it turns out that Vodacom cannot activate phones on weekends, because I find loads of complaints from people complaining that the phone was not activated on the weekend and then a message from the Vodacom rep on Hello Peter on the Monday morning saying that they dealt with the matter directly... Just be honest with your customers and tell them to wait for Monday!