No activation of new contract

I recently took a contract with Vodacom, the iphone 4s on the flexi 150 at 169 per month. I have received the phone in excellent time but the contract / calling plan has yet to be activated? It's been close to 2 weeks now!! AND this is after I have been told to call the call centre have them activate it... which I did, it's now been a week since that call. Does Vodacom think my contract to petty to offer proper efficient customer service?<br> <br> I have now had to purchase pre-paid airtime unnecessarily due this unforeseen lack of interest in their lower customer base by Vodacom South Africa.