no activation for over a week
<p>good day</p> <p> </p> <p>i am really dissapointed in vodacom they claim to be the best mobile network. </p> <p> </p> <p>yet i ave called in for the past 8 days including the weekend to have my contract activated i spoke to numourous consaltants i even spoke to a team leader promising me my line will be active within 24 to 48 hour. but hey guess what its 6 working days later. and still no activation i switched from being a loyal MTN customer hoping to get more efficient service. but hey again its the same **** all over again i mean how hard is it to activate a line.</p> <p> </p> <p>i mean i already had my phone delivered 2 weeks ago first they send me a faulty sim card. so that was 4 days wasted then i get a new sim card called in to activations to have it activated but nothing i am not guna mention consaltants names but i am very dissapointed because its not getting done</p> <p> </p> <p>vodacom you disgust me im paying 200 a month for a phone with no contract. by all rightsyou sould be only cargingg me for the device because thats all i got. and let alone if you carge me the full monthly fee for a contract that i was only allowed to use half way thru the month. i will escalate it and we will have a problem you will need to only charge me per rata becuse its pointless paying for something that cant be used.</p> <p> </p> <p>Kind Regards</p> <p> </p> <p>Wesley Rich </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
dont make me wait 3 days for a call back thats just guna get me even more annoyed.
dont make me wait 3 days for a call back thats just guna get me even more annoyed.
