1 reviews | Active since Nov 2016

06 Nov 2016, 14:44

No activation after begging

<p>48 hours AFTER being promised that my new sim card would be activated now the tell me to wait another day as their systems are once again offline. Why do I always have to beg to receive service. I had to beg and threaten for Vodacom to process the contract now I have to beg and threaten to have the service activated. This entire situation is extremely unnaceptable........</p>

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Replies (1)
Vodacom
Vodacom's reply07 Nov 2016, 07:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,