No activation 5 days later!!!!
<p>I have bought 2 contract phones last week Wednesday, the vetting was done on the wrong detail, but apperently NOBODY is willing or able to sort the mess. I have been back to the store on Friday, Saturday and Sunday. EVERYTIME I'm being told that they are busy with this, but NO feedback is being given, and no activation is being done. I have once again just spoken with the store manager of the Vodacomshop at Cape Gate and she is telling me the exact same thing she told me on Friday and saturday and sunday. Is that even possible?? How can this take so long? The only statement from your store manager is that they are busy with it.......</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day Mrs Rika Joubert
Thank you for making us aware of your complaint.
We are sorry to hear of the circumstances under which your posting has reached us.
As per our discussion, we have been in contact with you and believe that your matter is now resolved.
Kind Regards
Kulsoem
Senior Consultant
Vodacom Solution Centre
Good Day Mrs Rika Joubert
Thank you for making us aware of your complaint.
We are sorry to hear of the circumstances under which your posting has reached us.
As per our discussion, we have been in contact with you and believe that your matter is now resolved.
Kind Regards
Kulsoem
Senior Consultant
Vodacom Solution Centre