1 reviews | Active since Nov 2012
So dissatisfied with Vodacom. I have sit for the last two days, trying to reach Vodacom. They have this wonderful service that let the consultants call you back. Every time I speak to another consultant and every time they tell you a different story. I ordered a new sim card for a 3G. The only thing Vodacom has to do is to activate it. As a new client from another service provider this is really bad bad service. The first time, the first consultant said she will not be able to help me as I need to confirm my sim card number. She told me she will phone back, I am still waiting for that call. The second consultant the next day told my it will only take 5 hours. After the 5 hours I phone Vodacom back. The 3rd consultant said activation will take 24 hours. The 24 hours passed by and still no 3G that is working. Maybe it's worth cancelling the contract and move to another service provider that wants to help you. Pathetic after sale client service.
Best regards,
Best regards,
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