PJWS
Peter J Weir Smith
1 reviews | Active since May 2018
08 Jul 2019, 12:27
No action or response
Vodacom business fibre! Last week Monday application Tuesday every thing approved Wednesday, Thursday & Friday called to inquire. Monday 8 days later nothing. Anyone who could refer me to a person who can help?
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
08 Jul 2019, 12:51Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Jul 2019, 12:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
09 Jul 2019, 11:06Good day Peter
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply09 Jul 2019, 11:06
Official
Good day Peter
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Best regards,
PJWS
Peter J Weir Smith's updateReviewer Update
09 Jul 2019, 11:24Dear Vodacom thank you for the prompt response, all contractial promises are now actioned.
It is sad that one has to go to such unnecessary motions to obtain basic advertising promises. Never the less thank you Hello Peter & Vodacom.
It is sad that one has to go to such unnecessary motions to obtain basic advertising promises. Never the less thank you Hello Peter & Vodacom.
PJWS
Peter J Weir Smith's update09 Jul 2019, 11:24
Reviewer Update
Dear Vodacom thank you for the prompt response, all contractial promises are now actioned.
It is sad that one has to go to such unnecessary motions to obtain basic advertising promises. Never the less thank you Hello Peter & Vodacom.
It is sad that one has to go to such unnecessary motions to obtain basic advertising promises. Never the less thank you Hello Peter & Vodacom.