HB
Henning B

1 reviews | Active since Oct 2017

22 Oct 2017, 20:46

No action or feedback on faulty signal complaints

Since the beginning of August we have experienced a major problem with signal in our area. I have logged multiple complaints with Vodacom but almost three months later and the issue has not been resolved. It is extremely frustrating especially because the problem is at it's worst at our home. It's come to the point that we're considering cancelling all four our contracts with Vodacom

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Replies (1)
Vodacom
Vodacom's reply23 Oct 2017, 06:19
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team