No action on ******* Debits/Account *****

My vodacom account was renewed and upgraded in august whilst I was in CANADA. Contracts were altered and handsets were sold worth about R30000. My account was debited by about R4000 in august and again in September. I reported the matter to vodacom in September on my return to SA, and was told that a consultant would investigate and that the debits would be reversed. I am still waiting.<br> <br> On december my account was again debited by R4000. This is a lot of money that I can not afford!<br> <br> What is going on, why was I never contacted and why is vodacom *****ing my money to cover their fault??