No Action of Confirmed Customer Care Calls

I've been trying to get Vodacom South Africa to first move my Fibre Home from one place to my mum's house & change the banking details since we moved in December 2019. I went from shop to shop, being put through to customer service, receiving confirmation numbers for my requests. Only to have no relocation for my service throughout the month, and a debit order going off for a service that I haven't been receiving. Then in January I called 3 times to cancel the service altogether as I've now relocated to Kenya. Is Vodacom going to be able to provide unlimited WiFi for me in Kenya? No! And low and behold, there was debit from my account YET AGAIN BUT, the last few calls confirmed that they had terminated the contract.

Guys, I'm not a bank! The money you take from me is barely a drop in the water for your revenues. But to my household budget, you're really messing me up. Those are diapers, bum cream & wipes for our daughter for the whole month!

Vodacom, PLEASE STOP TAKING MONEY FROM ME FOR A SERVICE YOU CAN'T PROVIDE FOR ME IN KENYA!!!

The irony is, they have a competition running for winning a free year of Diapers. Can I get that automatically given the hassle and financial loss you have put me through with all this!

Asante Sana.