RH
Robert H
1 reviews | Active since Apr 2022
06 Jul 2022, 12:48
NO ACTION FROM VODACOM- ONLY "WE WILL LOOK INTO IT"
On the 11 May 2022 at 08:20 am, I wrote a review/complaint about money that was ****** from my phone by some-one doing a Sim-swap at roughly 12:00 at night. Here is the link to my complaint.....> https://www.hellopeter.com/vodacom/reviews/theft-of-pre-paid-money-by-sim-swapping-*** ALL that has been done about my complaint , is that they notified me that they are looking into it !! IT IS NOW 06 JULY 2022 AND MY MONEY HAS STILL NOT BEEN PAID BACK !! VODACOM, I WANT MY MONEY BACK!! Kind regards Robert
Helpful (0)
Replies (2)0
Replies (2)RH
Robert H's updateReviewer Update
06 Jul 2022, 12:50https://www.hellopeter.com/profile/6deef0c0-c6f1-11ec-8ee8-519bd19fd7a4
RH
Robert H's update06 Jul 2022, 12:50
Reviewer Update
https://www.hellopeter.com/profile/6deef0c0-c6f1-11ec-8ee8-519bd19fd7a4
Vodacom's replyOfficial
06 Jul 2022, 14:21Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Jul 2022, 14:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team