VvdW
Vince van der Walt
1 reviews | Active since Mar 2024
11 Mar 2024, 17:23
No action from Vodacom after HelloPeter review. Worst service I have ever received from any company in any industry.
Fibre has been off since November 2023 despite numerous calls to Vodacom. Vodacom still billing me. Posted a review on 3 March 2024. Since then I have received 2 calls from Vodacom's "HelloPeter Team"
Still nothing has been done. Still without wifi. Going to cancel now - no other option
Helpful (0)
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Replies (1)
Vodacom's replyOfficial
12 Mar 2024, 07:26Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 Mar 2024, 07:26
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team