no action from vodacom

Hello vanderzon,<br> <br> We do thank you for the posting.<br> <br> The matter will be referred to a consultant to investigate and assist with resolution.<br> <br> Kind regards<br> <br> Vodacom Consumer Website Team <br> <br> Beyond this response from Vodacom I have heard nothing from them. Although I requested that they freeze the account until this thievery had been resolved, they refused and have continued to bill me month after month for a service that I no longer use. They now claim that I owe them over R7000 and are threatening me for non payment. I have not been contacted, no one has tried to resolve this issue, no one has spoken with me, Vodacom has done NOTHING except to try and ***** more from me. I stopped using their service when they began to overcharge me. Their sim card is locked away. Yet they are claiming thousands for data I asked them to stop sending and which I have not touched.