CM
Chris M

1 reviews | Active since Sept 2021

21 Aug 2022, 12:21

NO ACTION BY VODACOM

On 11 Aug 22 I wrote this review..."I live in Rooihuiskraal North in Centurion, Pretoria. About 6 weeks ago, Vodacom was laying their fibre cables and so the pavement area was being dug up for cables to be laid. Once the cable were in, the digging crews filled in the trench but did not bother to compact the ground and so the trenches, for the past 5 weeks, look like giant mole hills all the way down the affected streets. This is poor workmanship and reflects poorly on Vodacom. I know it is Vodacom fibre as I asked the work (digging) supervisor which company was laying these cables and she said it was Vodacom. I would invite some response from Vodacom on this issue. A very unhappy resident..." On 12 Aug I received a call from a Vodacom rep who assured me that I would be contacted to get this job sorted out. Well for the last week I have heard NOTHING from ANYBODY, so thanks for nothing Vodacom

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Replies (1)
Vodacom
Vodacom's reply21 Aug 2022, 15:58
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team