jB
johan B

1 reviews | Active since Aug 2015

18 Aug 2015, 08:18

No action

I complained about service in Cedarville area. The situation is still not rectified after almost 3 weeks and should we incur any losses we will now seek legal advise. We also have a situation in Matatiele when the Vodacom service goes down that we are switched to some service in Lesotho and are then charged for roaming even if your phone is set to roaming off. Please don't phone me to change my phone settings since I am not stupid and this happens to a lot of people all the time.Also don't phone me on my cell during working hours because your Cedarville tower is not working properly , remember!!!!

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Replies (1)
Vodacom
Vodacom's reply18 Aug 2015, 10:21
Official
Hello johan1111,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team