No Accountability by ALL CUSTOMER SERVICE

Item: Vodacom
Rating: 1
Author: Dlomo K

No accountability at Vodacom. You call and explain your case to a new person in all instances and that's where it ENDS. No follow up or indication as giving a F** at all. Ratting them is a waste of time, they don't even respond to clients griviences.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

28 Jul 2020, 07:30

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply28 Jul 2020, 07:30

Official