PB
Phumelele B
1 reviews | Active since Mar 2018
03 Apr 2023, 18:43
No accountability
My fibre has been down for the past 4 days. No update, when you call different stories. I'm 2 months with Vodacom,I regret moving to Vodacom. Can't believe to this day ,my fibre still down , don't know what to do now
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
04 Apr 2023, 07:49 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply04 Apr 2023, 07:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
PB
Phumelele B's updateReviewer Update
04 Apr 2023, 08:48From Fri to this day,again no contact, no one to look at this matter . 2 months with Vodacom however what a nightmare. I regret changing the service provider.
PB
Phumelele B's update04 Apr 2023, 08:48
Reviewer Update
From Fri to this day,again no contact, no one to look at this matter . 2 months with Vodacom however what a nightmare. I regret changing the service provider.