NO ACCOUNT RECEIVED DUE TO NEW POLICY

I have been battling for months to get an answer from Vodacom. I finally received an email confirming that my account would be posted to me as it has been in the past 8 years or so. In October this service was cancelled and I have been told that I can only receive my account via email. I do not have facilities to print so need it to be posted. Needless to say this is now impossible to do. What do they do if you do not have a computer and also my phone does not receive emails! I cannot wait to CANCEL my contract. Thank goodness it ends on 26 January 2018 and I will be looking elsewhere for a provider. VODACOM have definitely proved that they are only there for themselves and I have always had to battle endlessly to get any sort of service from them.