No account no service

After struggling to get hold of my Vodacom statements, I got reaction and received the 2 outstanding months' invoices via email. The next month I received a statement. Again this month I haven't received a statement of the amount due. I tried to phone them this morning and they are experiencing unusual high call volumes. This speaks volumes to me regarding Vodacom's lack of service delivery.<br> <br> I expect my statement immediately as well as every month to follow. Come on Vodacom, you are moving backwards. Maybe you should start appointing trained employees.