No account balance

<p>This morning i have been trying to get an account balance via sms, unsucessfull, i then phoned 082111 and spoke to the client centre, with still no account balance, due to the fact that my husband is the main account holder, but i am the one paying Vodacom for the last 19 years, my husband is in a national meeting the whole day, i am utterly disgusted with Vodacom, it all seems to be in order to deduct from our account monthly oh boy but ask for a balance, by now we should be seen as VIP clients but no they won't even give me a balance. I am dumbstruck to say the least, but maybe it is time to move over to another company, cause seems like in 19years we are not important to Vodacom at all.</p>