CS
Copley S

1 reviews | Active since Apr 2017

23 Oct 2017, 06:58

No Access to My Account

When I try and check my account it tells me I'm in arrears. When I check how much I'm in arrears it tells me R0.00.

So my question is this: Who is the useless waste of space that does your IT? Doesn't Vodacom think it's time to use all the money they make to hire a decent IT team?

Someone should be losing their job... or you'll be losing a client.

Fix it now!!

0
Replies (1)
Vodacom
Vodacom's reply23 Oct 2017, 07:24
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team