LVdM
LeandrAA(C) Van der Merwe

1 reviews | Active since Nov 2015

16 Nov 2015, 10:53

No access to e-mails for more than a month

This is now more than i a month that i can't log in on [URL Removed] to access my e-mails. It keeps on giving me a message: Sorry there have been errors. We are unable to authenticate you now, please try again later. I have spend literally hours on the phone with Vodacom's Call centre without ANY success. They are all going to \escalate the query"&amp"

0
Replies (1)
Vodacom
Vodacom's reply16 Nov 2015, 12:16
Official
Hello leeandre01,

We apologise for the service that you received and the inconvenience caused in this regard.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards
Vodacom Consumer Website Team