JB
Jan B

1 reviews | Active since Mar 2017

07 Jul 2017, 11:28

No access to e-mail account

<p>It has now been two days not being able to access my Vodamail e-mail account. Yesterday I was told the system is down and would be up and running by 17:00. Just before that I was able to log in and download e-mails - only to discover a few minutes later that, once again, this page was not available. Reported it again today and after having spend fifteen minutes on the line were told that the system is still down and they have NO idea when (and if?) it will be operational. How is one supose to run a business with such a service? The number connectedto this service is ********** .</p> <p> </p> <p> </p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply07 Jul 2017, 12:43
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team