AV
Andrew V
1 reviews | Active since Jul 2019
11 May 2022, 08:16
NO
Vodacom Fibre clients beware. The billing system is ****! I have been overcharged since the 8th April and Vodacom is turning a blind eye. The parrots at Call Centre give out the usual nonsense. with no Resolution to the problem. Rudzani Lithole Executive Client Liaison Officer CEO'S Office is not any better than the call centre parrots . SR*** Opened on the 29th April.
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Vodacom's replyOfficial
11 May 2022, 11:15Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 May 2022, 11:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team