No 4G on almost all our sims

Terrible, I recently signed up for a 2G data contract with vodacom from their sales call center. The sim arrived but no 4G internet, internet is so slow sometime you can wait 5 min for a web page to load. My wife's prepaid vodacom has no 4G, my fathers phone has no 4G, my sisters phone has no 4G. All on vodacom. Went to vodacom store and they said the sims are faulty and need sim swap. Swapped my wife's sim a while back and STILL no 4G. Best network my ********** My Telkom sim is even faster! Or is it another **** to get more money for sim swaps? What a conincidence that in one family almost all the sims could be faulty from vodacom, never had any sim issues with cell c or Telkom ever.

Since my contract was done via call center I cannot get anyone to be liable for this sim swap. Terrible. Don't ever sign up anything over the phone with vodacom.