MS
Muzi S

1 reviews | Active since Oct 2012

26 Jan 2017, 10:48

No 4G and nobody can help

<p>For the past month i have not been able to get 4G signal on my iphone and nobody can assist. </p> <p> </p> <p>Have tried the call centre and gone to multiple stores, each promising it should be fine in 24 hours yet nothing has changed.</p>

0
Replies (2)
Vodacom
Vodacom's reply26 Jan 2017, 11:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

MS
Muzi S's update06 Feb 2017, 08:17
Reviewer Update

Problem resolved.