No 3G/4G Data Network Coverage

On 21 September 2017, I called in to the Vodacom to report that I am not able to use the Vodacom 3G/4G network while in the Grootvlei Power Station area. A sentiment that is shared by most of my colleagues that live and work in the area. The network performance was acceptable up until the beginning of September 2017. The network is so slow that we cannot even send/receive Whatsapp texts. I spoke to Leonard from the Vodacom Call Centre, ref. 1- ********** ********** and followed up a week later, however, it has almost been a month with no response from Vodacom, and no resolution to the problem. This is unacceptable from a company that prides itself on having the best 3G/4G coverage and charges premium rates on its services. Here is my request: Vodacom, please assess the data network/connectivity at Grootvlei Power Station and resolve the speed issue. Our cellphones do not connect to the internet when using the 3G/4G network. We can only receive Whatsapp messages when connected to the 2G network. Please resolve this issue as soon as possible.