1 reviews | Active since Jul 2013
Nintendo switch false advertising
Very bad experience with the service received from Vodacom customer service, online upgrade and store. I requested a Nintendo switch from my local vodacom store, on the 18 of March 2018 and today the 9 of May 2018 I'm still waiting on stock, what I couldn't understand that vodacom advertise this product since December and all of a sudden they don't have stock, but in the month of April they had a deal with a cell phone and the Nintendo switch. The deal I requested from the store was the swith with the mini wifi router and 5gigs day and 5 gigs night for 399 for 36months. I demand answers regarding me calling multiple times to stores and online to asisst but nothing is done.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Hi Nayaaz
As discussed, feedback has been provided to you.
Have a pleasant day further!
Regards,
RJ
Hi Nayaaz
As discussed, feedback has been provided to you.
Have a pleasant day further!
Regards,
RJ
