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brigitte.m.leroux brigitte.m.leroux

1 reviews | Active since Jul 2016

23 Jul 2016, 11:02

Nightmarish lack of customer service

<p>I have been trying for over a month now to get my new contract active and port my number and it has turned into a NIGHTMARE. I have visited the Vodacom in Brooklyn Mall THREE times, have called various numbers for service from my non-Vodacom number and been unable to get anyone to help me and emailed customer service multiple times. Everyone either blames another department, gives me a number that cannot be dialed from a non-Vodacom phone or does not answer when I do manage to call. I can't even imagine what else I can try.</p> <p>Vodacom, can someone competent please call me to sort this out?!!</p>

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Replies (1)
Vodacom
Vodacom's reply24 Jul 2016, 03:41
Official

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Vodacom Social Media Team