Nightmare upgrade
<p>Online upgrade done on 16 November 2016. Online upgrades done before 12 PM are delivered the next day. It has been 13 days (7 business days). I have complained numreous times and nobody is prepared to help. I think I qualify for one months free subscription!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Nobody phoned me regarding this query and I still don't have my phone, They did however proceed to debit me with an astronomical amount!!!! I am so furious. I think it is time ot go to the ombudsman.
Nobody phoned me regarding this query and I still don't have my phone, They did however proceed to debit me with an astronomical amount!!!! I am so furious. I think it is time ot go to the ombudsman.