KH
Kylie H
1 reviews | Active since Aug 2013
01 Feb 2024, 07:45
Nightmare. Still debiting me for a contract that has expired
My contract has ended and I've switched to prepaid but my debit order still went off. I can't get through to a human being on the online help.
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Vodacom's replyOfficial
01 Feb 2024, 07:47 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Feb 2024, 07:47
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team