Nightmare simswap debacle!

<p>Someone swapped my simcard. I called vodacom and after an hour on the phone I had to go into a branch. I am disabled so this was not easy. I get to Vodacom4u cavendish and they could not have been more rude. I explained my problem and after the staff had openly mocked me for being disabled, they threw me out of the store because I claimed their security was too lax and I should be compensated for being inconvenienced. I asked to speak to a manager but Abdu Ragman (?) was in a meeting and couldn't speak to me. So I have been severely inconvenienced, have not had aphone for 3 days and not once did anyone apologise or offer to compensate me for my loss (3 days without cellphone, parking at the mall and 5 hours of my day wasted!)</p> <p>I have always been appalled by Vodacom service, but this was a new low. Openly mocking disabled people is unconstitutional, I believe. I will be laying ******** charges against this dispicable behaviour and will soon be moving my contract to another service provider.</p> <p> </p> <p>Well done, Vodacom, epic fail! And still no one has called to apologise or try and compensate me in any way for an error which is your fault.</p> <p> </p> <p>Soon to be ex-customer</p>