1 reviews | Active since Feb 2015
Nightmare Service - Vodacom
The worse service you will ever receive from Vodacom. After my first hello peter Muneer contacted me confirming I will be credited for 1 year of being charged for a device. VODACOM FAILS AGAIN and DOUBLE CHARGES ME. I am so frustrated with Vodacom, absolutely *********** staff with no sense of service delivery. Vodacom should be logged with the consumer commission, they do not care to cut peoples accounts but they double charge me and they over charge me for a year. I have called so many times, no one understands their work, no one can resolve the problem they keep saying call this and that department. No one checks the work the staff is doing, ridiculous absolutely ridiculous! I have so many reference numbers and still no help! *** and ***. YOU CAN NOT CLOSE A CALL IF YOU DID NOT SOLVE THE PROBLEM. VODACOM WILL FAIL IF THEY WORK LIKE THIS, IT IS A MATTER OF TIME!
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Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
